Staff IT

About the role

You will be the main point of contact (PIC) for operational support of RSI Tech and Talenta systems, responsible for managing and monitoring systems to ensure optimal performance, handling technical troubleshooting, providing user training, and participating in system development and scalability initiatives.

Key responsibilities

• Serve as the primary point of contact (PIC) for operasional RSI Tech and Talenta, monitoring systems to ensure optimal performance
• Handle, diagnose, and resolve technical issues quickly
• Provide training and guidance to internal users
• Participate in development, testing, and implementation of new systems
• Prepare technical documentation and standard operating procedures (SOP)

About you

• Minimum D3/S1 qualification in Information Technology/Systems Information
• Experience managing HRIS systems, particularly Talenta/Mekari, and IT Support
• Strong troubleshooting skills across hardware, software, network, cloud/SaaS
• Good communication skills for user training purposes
• Proactive mindset, quick learner, and strong drive to develop
• Able to work independently and as part of a team