IT Support

About The Role

This role involves administering all end-user equipment operations and supporting IT infrastructure within a mid to large size company environment.

Responsibilities

• Administer end-user equipment operations including inventory management, configuration, deployment and support (PCs, Printers, Desk Phones and Phone System, Cell Phones, and A/V equipment) software and software license administration.
• Administer account operations including creation, configuration and audit of network and system-specific accounts.
• Perform project-based tasks associated with developing new processes and procedures to support business requirements.
• Perform end-user training for general device, network, business systems and PC software
• Support the Calderys Business System (CBS) including 5S by identifying and implementing opportunities for continuous process improvement as metrics warrant.

Requirements

• Bachelor in Computer Science, Information Systems, or Software Engineering.
• 4 years of total experience in IT Support within a mid to large size company.
• Demonstrated ability using a ticketing system.
• Familiar with MS Office, computer hardware and peripheral devices, Imaging techniques, Desktop, Server operating systems.
• Knowledge of Microsoft Active Directory is required.
• High attention to detail, strong analytical, interpersonal and communications skills.
• Ability to work effectively in a team environment.
• English fluently is a must.
• Willing to be placed in Bekasi, West Java.