Customer Service Representative

Customer Service Representative – English Speaking

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Location: Yogyakarta, IndonesiaEmployment Type: Full-TimeWorking Arrangement:** On-site

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Fluent in English? Ready to turn your communication skills into a career opportunity?**

We're looking for confident, enthusiastic, and customer-focused individuals to join a dynamic customer service team in Yogyakarta!

Whether you're a fresh graduate looking to kick-start your career or an experienced professional ready for your next opportunity, we'd love to hear from you.

If you enjoy communicating in English, solving problems, and working in a fast-paced environment, this could be the right opportunity for you.

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What You'll Be Doing**

• Communicate with customers in English through voice, email, and chat channels.
• Handle customer inquiries, concerns, and service requests professionally.
• Identify customer needs and provide clear, effective solutions.
• Deliver a positive customer experience through effective communication and problem-solving.
• Maintain accurate records of customer interactions and follow-up actions.
• Collaborate with your team to resolve customer issues and improve service quality.
• Participate in training and development activities to strengthen your skills and performance.

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What We're Looking For**

• Strong English communication skills (minimum B2 level), particularly spoken English.
• Minimum Bachelor's Degree (S1) or equivalent.
• Fresh graduates are highly encouraged to apply!
• Previous customer service experience is an advantage, but not mandatory.…