SVN/2026/045 Programme Associate (Refugee Care), Medan

Reference No. : SVN/2026/045

Position Title : Programme Associate (Refugee Care)

Duty Station : Medan

Organization Unit : Refugee Care

Classification : G-5

Type of Appointment : Special Short-Term Contract

Report to : Senior Programme Associate

Estimated Start Date : As soon as possible

Closing Date : 11 November 2026

Established in 1951, the International Organization for Migration (IOM) is a related organization of the United Nations (UN), and as the leading UN agency in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Operational in Indonesia for more than 40 years, IOM Indonesia is working on a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter-Trafficking (CT), Labour Migration and Social Inclusion (LMSI), Disasters, Climate and Resilience (DCR), Immigration and Border Governance (IBG), Refugee Care, Migration Health, Migration Governance and Resettlement and Voluntary Returns.

IOM Indonesia aims to ensure quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. The Programme supports refugees through healthcare, education basic needs, and contributes to the increased protection of vulnerable subgroups, such victims of sexual and gender-based violence, among others, through referral mechanisms involving the active participation of specialized state and non-state service providers. It also contributes to supporting them with the eventual sustainable pathways.

Under the direct supervision of the Senior Programme Associate, and under the overall supervision of the Head of Sub-Office, working closely with Health Care, Community Liaison Officers, Resource Management, as well as the Community Accountability Coordinator and team in Jakarta, the Programme Associate (Refugee Care) will be responsible for assisting in the implementation of refugee care activities in line with programme requirements and as part of the Programme’s strategy on community engagement and accountability to affected populations, and in line with IOM policies, standards and commitments

**RESPONSIBILITIES

Responsibilities and Accountabilities**

• Assist in the implementation and monitoring of programme activities in line with the RCA programme procedures and mechanisms.

• Undertake regular visits to gather information on beneficiaries’ situations, document their needs or concerns, and relay this information to the supervisor and relevant colleagues for follow-up; identify and promptly report any observed protection, security, or health-related concerns to the…